FQC declares and guarantees that:
It will fulfill certification activities independent from all parties related to the issue,
It will work away from all sorts of commercial, financial and other restraints, which can affect certification process results of FQC authorities and personnel,
It will abstain from all sorts of behavior, which will damage reputation of all its employees, organizations applying for a certificate and the organizations in a trade relation with FQC,
Within the scope of certification and audit activities, no comments and assessments, which are not objective, will be made; all sorts of behavior, which will affect the organizations negatively, will be avoided; no biased and intolerant attitude will be adopted, and an impartial and independent attitude will be assumed,
Advisory Board, Impartiality, Certification and Complaint Assessment Committees, taking place in certification implementation, will manifest activity independent from all sorts of commercial, financial and other restraints, which can affect decisions,
No organization will be certified for the purpose of performance of certification services,
FQC employees and persons, acting on their behalf, will not render consultancy service to the certified organizations,
FQC employees will not carry out any activity contrary to independence of system certification activities,
In the course of system certification transactions, no relation will be established with competitor organizations with regard to management systems of the organizations to be certified,
All the relevant parties will have access to the system certification services rendered; under these circumstances no unnecessary fiscal burdens or other terms will be put forward, and all the rules and the documents, which have to be abided by, will be implemented without discrimination,
Including the committees and the persons acting on their behalf, at each grade of its organization, current accreditation law, regulations and notices will be abided by for protection of confidentiality of the information obtained in the course of certification activities,
Information with regard to a special product or the certified organization will not be disclosed to a third party without written consent of the relevant organization,
In the event that such information is disclosed to third parties as a requirement of laws, regulations and notices, the certified organization will be informed as permitted in the relevant laws, regulations and notices,
Confidentiality and safety of all sorts of information and documents of the organizations will be provided,
No geographical restriction will be applied in delivery of system certification services,
In case of evidenced damages, arising from its part, it will pay all sorts of statutory damages,
Financial resources, necessary for operation of the certification system, will be supported with personal assets of the company partners, will be constantly protected and sustained,
The organizations to/in which FQC owners are a partner or included will not be certified,
Benefiting from the services will not depend on the size of the applicant organization or affiliation of this organization with any associations (entity) or group or the number of the certified organizations,
No exceptions will be made to the associations, societies and non-governmental organizations with which their owners are affiliated.
FQC does not certify the organizations to which its owners are a partner or in which they are included.
FQC does not certify another certification body for management system certification activities.
FQC in no circumstances provides management system consultancy.
FQC does not submit internal audit proposal to its certified customers or does not perform an internal audit.
FQC does not certify the customers, who have received internal audit or consultancy service on management systems, posing a threat to impartiality of the certification body between the consultancy organization and FQC.
FQC does not have any relation with any consultancy organization with regard to ownership, administration, management, personnel, shared resources, finances, agreements.
FQC does not use management system consultancy institutions as external resources in audit works,
FQC does not market and propose certification activities in connection with management system consultancy organizations.
FAC will take all sorts of measures including legal actions in the event that consultancy organizations have inconvenient assertions stating that certification will be more simple, easy, rapid, and cheap, using its name.
FQC, in order to prevent conflict of interests, will not assign any personnel, rendering management system consultancy service to the customer, in audit or other certification activities in the course of two years following conclusion of consultancy.
FQC has established confidence with the concluded agreements in order for all internal or external personnel or committees, which can affect certification activities, to act impartially. Furthermore, it in no circumstances permits commercial, financial and other restraints, which will put impartiality at risk.
FQC demands that the internal or external personnel notify the incident, which will put them or FQC in a conflict of interest, as soon as they are aware of it. This information will be used as an input, defining the threats to impartiality, stemming from activities of such personnel or organization.
ALİ AĞAOĞLU
FC BELGELENDİRME
FQC/ FIRST QUALITY CERTIFICATION
GENERAL DIRECTOR
ISTANBUL, 01.01.2011